John was very communicative and responded quickly from the get go. I contacted many other places with pictures and details and while some had not responded or responded days after with something completely different, John responded within a few hours and scheduled his free consultation. He was very knowledgeable, listened to our needs and worked within our budget. When the builders John (a different one) and Matt came out, they did the job in less than 3 days even with us being on the 3rd floor roof which was impressive in its own right.
All in all this was such a smooth experience that was timely and with excellent communication. Our new pergola is beautiful and we couldn’t be happier. I highly recommend you put John and his team into consideration for any pergola project. They will not disappoint.