We have a FIVE STAR Rating on Google and Yelp
And an “A” rating with the Better Business Bureau!!
Our Fantastic Customer Reviews
Let me Just say, From the Owner John to the Sales VP Mark and the Installer Levi (along with his team) we could not have been treated more Professionally or been provided with more top-notch customer service! I must also say the materials used on our Pergola were top quality. The Installers workmanship was second to none!!! From the install to the final paint application!
Today, this type of service, workmanship and quality materials are so very hard to find!!!
We are extremely pleased with the results and cannot wait to show it off!!! :)…:)
Very Happy Customers
Simply the best nobody compares when you talk about price availability and getting the job done in a timely manner
We cannot say enough about how happy we are with Chicagoland Pergolas and Pavilions. John (the owner) came out for an assessment a few days after we reached out. He talked us through the different options and what he thought would work best for our space. We had a formal quote the next day, Wednesday, and by Monday morning the team was here to build our pergola! They were professional, kind, and respectful. They called us at decision points (height, number of privacy panels, etc.) to come take a look and ensure we were comfortable with the decisions we made. By Wednesday night, we were enjoying dinner on our roof. Our outdoor space has become so much more usable and we paid thousands less with Chicagoland Pergolas and Pavilions than we were being quoted by serval other companies.
John and his team have been amazing. They created our dream pergola on our outdoor patio in West town. They were very professional and nice to work with. They guided us all the way to create the perfect pergola that matches our wants and needs.
We couldn’t be happier to finally enjoyed our outdoor space all year long!
I am very pleased with the pergola! The installation went smoothly and the crew made sure everything was cleaned up when finished. I still need to have the landscaping done around the concrete patio I had done before the pergola so I don’t have finished photos as of yet. But even as is the pergola makes quite the statement! It is a beautiful addition to our home!
John was awesome from the start. Very responsive and worked very well with our budget and goals in mind. The project was completed in a day with the finishing touches the following day. Our pergola was up and ready to use for all our summer plans within 2 weeks of getting the quote! Amazing team, very professional, hard workers and kept us in the loop throughout the whole process. I would highly recommend!!
If you are considering enhancing your outdoor space with a pergola, John O’Brien and his team at Chicagoland Pergolas and Pavilions should be up for strong consideration. Based on John’s promptness and professionalism, we decided to move forward with Chicagoland Pergolas and Pavilions.
John visited my home the following week to verify and finalize measurements, provide sample color stains, and answer all my questions regarding building our pergola on my patio. For a personalized consultation, he suggested a specific color (Behr Slate) outside of our already narrowed-down choices of color stains as it would compliment our patio and we actually went with his suggestion. We were pleased to find out that they were going to build and install our pergola the later that week.
I met the install team of Levi and John (another John). We went through all the build details such as the locations of the center of the footings, suggested pergola height, spacing, etc. They are highly-skilled carpenters and work very efficiently as they completed our pergola in a day. Lastly, these gentlemen were extremely respectful of my property as well as the property of my neighbors as they were very thorough with their cleanup. Many thanks to John and his build/install team (Levi and John) at Chicagoland Pergolas and Pavilions!
John responded very quickly to my inquiry about installing a pergola on our garage deck, which is south facing so gets crazy intense sun. He provided several options together with pictures, and came within a week to inspect our garage deck to verify what options worked.
The foreman, Levi, was on time, polite, professional and the crew worked quickly, but carefully. My wife is a structural engineer and was curious about the whole process. The crew was happy to work with her and answer all questions.
The final product is awesome. The quality of the wood is clearly high, the shade provided is excellent, even in the hottest part of the day, and the price was (by far) the best quote we got. It’s hard enough to get contractors to respond to emails and get quotes. This was next level great service.
After the construction was done, John followed up to make sure everything was to our liking and asked for suggestions of how to improve their service. I struggle to come up with suggestions, but I *love* that he asked. This is the sign of a good business – always looking to be better.
We had two pergolas built – one over our house deck and another carport pergola. Very impressed as the work was professionally completed by Levi and Jaime in less than a week! John and Levi were also quite responsive to our initial concern with the placement of two of our tiers. They came out very early the next morning to explain the situation to our complete satisfaction. John is the initial point person and he leaves it up to his crews to do the work – although they speak a lot during the construction to ensure the work crew is spot on as to our design requests. We are very pleased with the finished products and highly recommend them to you if you are considering a pergola or a carport cover!
The experience was overall FANTASTIC, from my initial meeting with John to the installation with his amazing crew, the project went smoothly. I absolutely love my new rooftop pergola and can’t wait to enjoy it with friends and family.
We had a fantastic experience with this company from start to finish. John is a true professional and a great communicator – he was very responsive whenever we had questions. The team who came out to build the pergola showed up on time and got the job done quickly. We’re incredibly satisfied with the finished product. 100% recommend working with them. You won’t regret it.
I have and will continue to recommend Chicagoland Pergolas. They were VERY professional and hit the rare to find trifecta of working with someone in home improvement: on time, responsive, and great value! They completed my project from inquiry to build in under a week and construction was only 1 day.
We had a terrific customer experience. John and his team are very responsible and communicative. The build was fast, clean and professional – everything I expected. Now I get to enjoy the beautiful outdoors under the shade of my new lovely pergola.
From the initial sales discussions to the build of our pavilion, everyone associated was professional, courteous, and enjoyable to work with. It was especially nice to work with a company that did exactly what they said they would do and did in the time they expected to have it complete by.
John and his team were a pleasure to work with. From start to finish, they were super responsive and communicative, and provided a ton of customizable options and samples to help me design the perfect structure to match my outdoor space. The final product is stunning, well-built, and came in at a significantly lower cost than other quotes I received. The quick turn-around time on construction means we will be able to fully enjoy our outdoor space this summer in the shade. Highly recommend this company if you are considering upgrading your outdoor space!
CP&P, *** was extremely easy, accommodating, and timely to deal with via phone, They 1st got back to me within 12 hours after requesting info. Next, they were able to come out for a home estimate within days. Soon after we received the quote when **** said he’d have it by. IMO it was completely fair pricing, plenty of decorative/building options with pictures, and a detailed plan on how they’d build our pergola and length of the project. If it wasn’t for the uncooperative weather, they would’ve completed the project in the 1.5 days. The crew who built the pergola were nothing less than exceptional because, they were very communicative in their steps and answers all questions. We couldn’t have asked for a better finished product or better people to deal with!!-
-Completely Satisfied Rooftop Pergola customer in LakeView.
Wow, it is so refreshing to know there are still great companies around. From start to finish, we could not be happier with John and crew. Great quality work and product at a great price . Stop looking at others people, call John and be as thrilled as we are . Now, I have to work on Levi’s rock and roll education. :-)
I can’t say enough about how well these guys operate. Great communication, easy to work with, and finished up the project on time with fantastic result
John was very communicative and responded quickly from the get go. I contacted many other places with pictures and details and while some had not responded or responded days after with something completely different, John responded within a few hours and scheduled his free consultation. He was very knowledgeable, listened to our needs and worked within our budget. When the builders John (a different one) and Matt came out, they did the job in less than 3 days even with us being on the 3rd floor roof which was impressive in its own right.
All in all this was such a smooth experience that was timely and with excellent communication. Our new pergola is beautiful and we couldn’t be happier. I highly recommend you put John and his team into consideration for any pergola project. They will not disappoint.
“A truly outstanding company offering extremely high-quality custom decking and pergolas at affordable prices. And they cut through red tape.
I cannot say enough good things about them.
The front office led by the owner, John is highly responsive, consultative, and knowledgeable. All calls are answered within 24 hours, promises made are promises kept, and no question is too dumb to be asked. He has a very high level of expertise and will visit your home as often as is needed to get the project scope right. The finest materials are procured including cedar pergolas and the very best composite decking material.
John’s construction crew is responsible for the operations side, and they are equally impressive in terms of knowledge, experience, and dedication to quality. Working in under 10-degree weather they tore down my old deck, built a new substructure, a new polycarbonate roofed pergola, and a new deck using cool decking composite material in less than a week’s time. The attention to detail and the pride taken in completing a truly impressive piece of construction was nothing short of breath-taking. And John checks in with them throughout the build.
In less than one week’s time, they tore down my old run-down dilapidated eyesore of a deck and created something truly special. I still can’t get over it.
If I could give them 6 stars or more I would”
I came across Chicagoland Pergolas on Facebook and reached out to John who was extremely responsive. He was quick to book an appointment to come round and provide a quote. He was helpful giving advice and providing amendments to quotes upon request.
After getting some other quotes back we chose Chicagoland due to their responsiveness and ability to get the job done much quicker than their peers, and without a surcharge for bringing materials to a third floor walk up. We also liked that they use high quality cedar and have a wide variety of stains.
Come installation date John was the best! He was communicative on arrival time, provided a thorough run through and explained what he was going to do. Him and his partner were able to put it up in one day. They were respectful of the space too, such nice people.
The quality of the pergola is great and stands out from others that are around us, we are so happy we chose these guys and can’t wait to enjoy it soon.
We’re THRILLED with our new pergola! John (the owner) was very easy to schedule with and they even moved us up in the construction schedule so we got our pergola sooner than expected. John (the foreman) was great on the jobsite. Very professional, took time to go over the construction with us, and built a high-quality structure. We’d 100% recommend them and will use them again when we need another pergola!
“John and his team were super easy to work with and did quality work. Prior to the job, John answered all my questions about the pergola structure including specific issues that affected our particular deck. He also provided me with references that made me feel comfortable with hiring him. When construction time came, the two man crew quickly put together the pergola together in a day. The crew itself was probably the most polite and professional I’ve hired for any job. All lumber was pre-measured and pre-cut, so noise level for construction was at a minimum. HIGHLY recommend these guys for pergola projects!”
“We had our pergola built on the rooftop in the city and the process was seamless. John stopped by for an initial assessment and was very responsive from start to finish. Installers did an excellent job being careful bringing up all the lumber and cleaning up after.
Everyone was very professional and meticulous and knocked it out 1.5 days.”
“John was an absolute pleasure to work with! He came to our home on 2 separate occasions to help design our pergola. He was a prompt texter and emailed and answered all of our questions thoroughly. The build was seamless- the installers were early and truly pleasant. The pergola looks unbelievably awesome and we are so excited to use the space once it warms up a bit. Everyone should use Chicagoland Pergolas and Pavilions – we couldn’t recommend them enough!”
“Highly recommend you contact John and team at Chicagoland Pergolas and Pavilions. They are total professionals, have the ability to execute on any ask, and really help bring visions to life. I brought the team in to build out my roof deck with a full pergola structure, steel roof, privacy walls and a custom stone built-in for my TV. They executed flawlessly and completed the full build in just 2.5 days. They’re quick and efficient, yet detailed and specific. I couldn’t be happier with the final product and would (and will) hire them again for any projects to come.”
What more can I say – Chicagoland Pergolas and Pavilions is EVERYTHING and MORE than I could ever imagine. Starting from receiving my initial estimate, all the way to project completion, I have nothing but great things to say about the professionalism, promptness in communication, craftmanship, and their overall pleasantness in working with.
They worked to ensure the pergola design would be most beneficial to my space, and they even went the extra mile by dropping off several samples of different color stained cedar to ensure we were satisfied with our choice (before even agreeing to work with them). I also had 20+ questions before moving forward, and they answered every single one in a very timely manner. That made the decision so easy to move forward with them!
Then, when the installation date approached, I never felt in better hands with the team that was on site to construct our dream pergola. They lived up to their promise – our pergola was finished in 1.5 days – I couldn’t believe it! It was everything we had hoped and dreamed for.
I highly recommend this team to anyone in the Chicagoland area!